1. Introduction
Welcome to Festop! These Terms and Conditions govern your use of our platform and the services we provide. By accessing or using Festop’s website and services, you agree to comply with these terms. Please read them carefully.
2. Definitions
- “Festop” refers to our company, Festop.
- “User,” “You,” or “Your” refers to individuals or entities accessing or using our platform.
- “Services” encompass all the features and offerings provided by Festop, including but not limited to decoration services, party gifts, balloon bouquets, cakes, etc.
- “Service Areas” denote the geographical regions where Festop currently operates, including Ghaziabad, Noida, Greater Noida, and Delhi NCR.
- “Content” pertains to any text, images, videos, or other materials available on the Festop platform.
3. Use of Festop
You must be at least 18 years old to use Festop’s services. By accessing our platform, you confirm that you are of legal age.
4. Account Registration
To use certain features of Festop, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
5. User Obligations
- You agree to provide accurate and complete information when using our services.
- You will not use Festop for any illegal, unethical, or harmful activities.
- You will not engage in any fraudulent or deceptive behavior on our platform.
- You will not attempt to gain unauthorized access to our systems or disrupt our services.
We want to bring a few critical points to your attention:
- Festop cannot be held responsible for any damage or loss to any person or material property during events organized by our company.
- In cases of damage or loss related to Addons included in our packages, such as photographs or cakes provided by Festop, you may be eligible for an appropriate refund equivalent to the cost of the damaged Addon.
- Festop disclaims responsibility for any accidents or loss of life that may occur during our organized events.
6. Services Offered
Festop offers a variety of services, including decoration services, party gifts, balloon bouquets, cakes, and more. The availability of these services may vary by location, and we reserve the right to modify or discontinue services at our discretion.
7. Payment and Pricing
Prices for Festop’s services are displayed on our platform. You agree to pay all charges associated with your orders, and payment must be made using the provided payment methods.
8. Order Modification/Cancellation Policy
Festop’s cancellation and refund policy is available on our platform. Please review it carefully before placing an order.
At Festop, we understand that sometimes plans change. If you need to modify or cancel an order, please reach out to us at +91-7530888976 (7:00 AM to 1:00 AM, 7 days a week). Orders scheduled for same-day delivery may have limited modification options, but we’ll do our best to assist you. For other modifications or cancellations, kindly provide us with at least 24 hours’ notice. If unforeseen circumstances arise, such as limited product availability or pricing errors, we reserve the right to cancel your order
9. Intellectual Property
All content on the Festop platform, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws. You may not use, reproduce, or distribute our content without permission.
10. Privacy Policy
Festop’s Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.
11. Termination
Festop reserves the right to terminate or suspend your account if you violate these Terms and Conditions. We may also modify or discontinue our services at any time without notice.
Festop reserves the right to terminate your access to our platform if, in our reasonable judgment and sole discretion, we believe that you have violated any of the terms and conditions outlined in this Agreement. In the event of termination, you will no longer have permission to use the Festop platform, and we may cancel any outstanding orders without prior notice to you. Upon the termination of your access, Festop also retains the right to take any necessary measures to prevent unauthorized access to our platform. This Agreement will remain in effect indefinitely unless and until Festop, at its sole discretion and without prior notice to you, chooses to terminate it.
12. Disclaimer
While Festop strives to provide high-quality services, we make no warranties or guarantees regarding the accuracy, reliability, or suitability of our services for your specific needs.
13. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of Festop’s services will be subject to the jurisdiction of the appropriate courts in India.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [Contact Information].
By using Festop, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We may update these terms periodically, so please review them regularly to stay informed.
Thank you for choosing Festop for your celebratory needs!